Transporte Privado
Biwa: Tu Hotel y Residencias en el Corazón de Tulum
Biwa Tulum es el corazón de un proyecto que crece para ofrecer experiencias únicas en Tulum. Nuestra propiedad insignia combina hospitalidad boutique con espacios como Don Tomás Café y Sugar Rush.
La experiencia Biwa también se extiende a Valhalla Residences, Cabañas en la Selva y Transportadora Biwa, con alojamientos, bienestar, transportación privada y tours para descubrir la Riviera Maya.
Habitaciones
Standard Room
Habitación de 32 m² con cama King, kitchenette y baño adaptado. Cómoda, funcional y equipada para una estancia independiente.
TWIN ROOM
Habitación de 32 m² con dos camas individuales, kitchenette y baño adaptado. Cómoda, funcional y pensada para compartir una estancia agradable.
EXECUTIVE Room
Habitación de 32 m² con cama King, baño amplio con vista a la piscina y kitchenette. Un espacio cómodo y elegante para estancias prolongadas o escapadas.
JUNIOR SUITE
Suite de 80 m² con dos habitaciones, cocina equipada, una cama Queen y dos individuales. Amplia, cómoda y pensada para familias o estancias prolongadas.
transportadora biwa
Tu viaje
nuestra
prioridad
Amenidades
Área de piscina
Relájate en cómodos camastros con toallas gratuitas y servicio de cafetería. Un espacio familiar con juguetes, baños y duchas.
Rooftop
Relájate en cómodos camastros con servicio de toallas gratuitas, disfruta de la atención de nuestra cafetería en horario de brunch. Aprovecha un espacio familiar con juguetes para niños, baños y duchas para complementar tu experiencia de descanso.
Camastros, toallas gratuitas y servicio de cafetería en horario de brunch. Un espacio familiar con juguetes, baños y duchas.
Elevador y áreas de apoyo
Biwa es un hotel preparado para recibir a personas con movilidad reducida. Contamos con ascensor, rampa de acceso en la entrada y baños adaptados con barras de apoyo, garantizando comodidad, inclusión y seguridad en cada estancia.
Hotel accesible con ascensor, rampas y baños adaptados con barras de apoyo, garantizando comodidad, inclusión y seguridad.
GIMNASIO
Nuestro gimnasio cuenta con equipamiento básico para entrenamiento con pesas ideal para fortalecer y tonificar, así como máquinas de ejercicio cardiovascular para quienes prefieren actividades aeróbicas.
Un espacio práctico y funcional diseñado para que te mantengas activo a tu propio ritmo.
Gimnasio equipado con pesas y máquinas cardiovasculares para mantenerte activo y entrenar a tu ritmo.
promociones exclusivas
¡15% OFF EN TU PRÓXIMA VISITA!
Tortugas en Akumal
Cenote Zemway
Sábados de Mimosas en Don Tomás
En Don Tomás celebramos el fin de semana con un toque especial: cada sábado disfrutá de nuestro 2×1 en mimosas, acompañadas de buena compañía, ambiente cálido y el sabor auténtico que nos distingue.
ACTIVIDADES DE INTERÉS
Opiniones
EXCELENTE A base de 124 reseñas Publicado en Alexandra HVerificada Hotel Biwa Tulum Lovely hotel and cafe next door, and all the staff at both were so helpful. Our king room was spacious and very comfortable, clean and good value. Our room faced the street so it was a little noisy at night but not a problem. We got the breakfast package. There were many choices at Cafe Tomas and the breakfasts were huge. We went back for a lunch which was also great. We discovered near by great restaurants for dinner. The location in Tulum Centro was far from the beach and more touristy areas, but we took the local "collectivos" to get around. They were, cheap, comfortable and easy.Publicado en C SVerificada Now our 1st choice hotel in Tulum We have been to Tulum several times but this was the first time staying here (5 nights) . We will definitely be back. Stayed in the spacious Jr Suite that has a kitchen and larger fridge which worked for us perfectly. Room modern and super clean. Staff very nice and welcoming. Never used the pool as there was an unusual cold front during our stay but looked very clean. The roof top seems like a nice place to hang out in the sun if we had time but we were out most of the day . The only thing to be aware of is you are situated right in the busy central area of the downtown tulum which comes with street noise and dogs barking so if you are an early to bed sleeper might be an issue for some . A couple nights I put on some sleep sounds on my phone or ear plugs which did the trick , but never had poor sleep ( comfy beds ).Publicado en Alex GVerificada Mis vacaciones en Biwa Tulum Agradable atención, tranquilidad y limpieza aceptable, quizás estaría bien que agregaran una plancha. El desayuno en la cafetería de Don Tomás, es abundante , delicioso y fresco, el trato muy amable.Publicado en Susy WVerificada Wonderful stay We had a wonderful stay at the Biwa. The rooms were very spacious and clean. The staff were great, very helpful and answered all our questions before we arrived really quickly. Great location for restaurants and bars of Tulum. Pool was good, and breakfast at the next door cafe was fantastic. Hotel is a few km from the beach and local in taxis are very expensive. We used the collectivo (local bus) which was cheap and reliable to get around. I would recommend Biwa to families looking for a base in Tulum.Publicado en Mark JVerificada Best Downtown Hotel in Tulum This is the best downtown hotel in Tulum. Staff is friendly and helpful, rooms are excellently maintained. Great central location. Desk staff knowledgeable of the local area and very helpful. Would highly recommend staying at the Biwa. *****Publicado en Post2GaryVerificada Clean, central location and lovely staff Points that really stick out for us: really clean hotel and rooms, really friendly staff who always say hello and can’t do enough for you, central location to the main street. We loved staying at this hotel. The staff were always smiling and so helpful (thank you so much). The WhatsApp service is excellent for asking questions or requests and the staff speak great English. The hotel was very clean, the rooms were very clean and we like how the floor was washed by the maid each time. There is a roof top area with a bar and sunbeds but nearly every day we checked it was empty - but a great spot to catch a sun tan. The pool area was clean and tidy but didn’t really get the sun (maybe wrong time of year January), but being 29 degrees was a nice spot to chill out. The location of the hotel was great. Next door (connected to the hotel at the rear) is an excellent breakfast and lunch spot, food was really nice and friendly staff. The hotel was on a street with a few street food vendors and several restaurants. There is also a 7-11 convenience store nearby on the corner and an XXO store too. If you walk down a side street (come out of the hotel, do a left then take any left) it’s a 10/15 minute walk to a large supermarket. Yes I would stay at this hotel again.Publicado en Ann MVerificada We will be back Celebrated my birthday in Tulum. We stayed three nights at Hotel Biwa and had the suite. It was very clean and Stephanny was a joy. The pool was relaxing. Hotel Biwa's location is great. Restaurants are walking distance and so is downtown. I will be back.Publicado en Karen GVerificada You can't go wrong with this place! Very pleasantly surprised at a super pleasant stay. The room is comfortably large and very clean. The King size bed was comfortable. Given that the hotel is right on the busy street of Satelite, it was surprisingly quiet. I could hear one dog barking, a person playing music in their car extraordinarily loud, and a couple of extra loud trucks. But overall, the traffic noise was nominal. The staff was super friendly and helpful. Between us, we all spoke enough English and Spanish to communicate freely. Water temperature and pressure were perfect. Wifi was reliable and adequate. I didn't use the pool but it looked clean and well-maintained. Next time! The restaurant was great. Service was fast and staff was super friendly and accommodating. Food was delicious. I had breakfast there all 3 days. Even got a breakfast sandwich to go on the day we headed out of town early in the morning. Hey, they make their own bread in house. Location is great. Easy walking distance to many restaurants, banks, convenience stores and two of my friends' homes. I would have given them 5 stars, but for a couple of things. One, is that the coffee in the room is only free the first night. After that you are required to buy coffee pods. Same with water. The water is not entirely unusual, but for such an otherwise nice place, I was surprised at the coffee charge. The other was that I had inadvertently booked a non-refundable rate. When my plans changed and I wanted to cancel, they were intractable. They offered a voucher, but it had a very short time limit which was not of use to me. In the end, it was okay and I was happy i stayed there before it gave me some much needed solitude and quiet time. But just be cautious about the rate you are agreeing to when you book. Non-refundable means just what it says. I loved my experience so much, I'm imagining that I will be booking a short stay every quarter or so just to have a little get away.Publicado en PJVerificada Great value We stayed here for 8 nights. This hotel is new and clean, well-decorated and in good location (close to Tulum centro with restaurants and shops). The personnel was very nice and quickly responded to all our requests. Our room got cleaned every day and smelled fresh. It was nice to have a kitchen and a large bathroom. I recommend getting a room with a balcony. There is a community room with a small gym and even a pool table. They offer rental bicycles for 200MXN per day (15-20 minutes to bike to the beach). The rooftop was nice as well and you can watch sunset from there. They have a cafe “Don Tomas” on the ground floor where they serve delicious breakfast and lunch. A couple of negative comments: this hotel is in the noisy neighborhood (barking dogs, vendors etc) and the pool area is facing north (no direct sun).

























